Customer Order Management
Simplified customer order management
Simplify requests and approvals to save time, while
ensuring compliance with corporate policies.
Data extraction and enrichment
Zudello's unique AI and Machine Learning Data Extraction Platform seamlessly gathers all necessary fields from the documents and enriches these with other vital data to simplify the validation and verification steps.
Optimised processes
Zudello optimises every process in managing customer orders - all the way through to invoice generation.
Integrated Approvals
All orders can be set for automatic routing and approval based on the order detail and workflow parameters.
Sales flow
The Zudello Platform integrates tightly with your ERP system enabling all steps in order processing to be automated.
Centralised control
Using a single source of data enables sales teams to work efficiently and ensure higher levels of customer satisfaction.
Receive orders from your customers from any source
Customers often prefer using different channels to send their documents, leading to fragmented and disorganised document capturing for sales teams.
Zudello can consolidate and capture files such as orders and other documents sent via email, API or uploaded directly by your sales team
Extract customer orders in seconds
Once captured, Customer orders are extracted in seconds then matched and validated against your catalogue and the customers price or exisitng contract.
Your sales and finance teams can collaborate in one place
Avoid working in silos with limited visibility over the sales process. Give the right access and permissions to the sales and finance team. Allowing your sales team to respond and issue invoices quickly with the click of a button dramatically improves efficiency, 24x7.
Seamless integration with your ERP, create sales in seconds
Zudello tightly integrates with your ERP or Accounting and Inventory systems ensuring orders are created and processed the moment they are approved.
Customer Order Management
FAQs
Didn’t find the answer you were looking for? Contact us today.
Can Zudello automatically reconcile supplier statements?
Yes, Zudello will automatically match all the relevant supplier invoices to the supplier statement for the given period, and highlight any mismatches or missing invoices. If an invoice is missing, Zudello can automatically request a copy from the supplier - saving time and effort.
Does Zudello support 3-way matching?
Yes, Zudello has full 2 & 3-way matching and also supports the attaching of photos of goods received to either the invoice or goods receipt. The Zudello mobile app can run on a phone or tablet and photos can be taken and attached directly through the app.
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Testimonials
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Reiner Low
Storage King has relied on Zudello for over 2 years now and uses the Platform across all managed entities and locations. We find the Zudello team very responsive and excellent to work with and the Platform has delivered significant efficiencies, management and control for our finance and operation teams. The Platform’s workflow is extremely flexible and we have configured it to suit our unique business needs and processes. We find Zudello easy to use, even when working remotely on a laptop or mobile phone.
Clinton Wells
The HUB24 promise is to create and embrace innovation that delivers - on our platform, through our products and through our own internal processes. Working with Zudello is now a significant contributor to our innovations, through customised automation, ease of use, service and its adaptability as our business grows.
Deanne Du Barrie
Since we implemented Zudello it’s really taken a lot of pressure off the team. Zudello brings us so much value at an incredibly competitive price.
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